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Jordan: Juggling It All

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Last updated date: 8/27/2024

In this “real-life” inspired story, see how Citi’s benefits connect “Jordan” to the right support. If you’re in a similar situation, turn to these resources for the help you need to live well.

Meet Jordan

  • Feeling the crunch of the sandwich generation … taking care of both teens and aging parents.
  • Helping oldest child plan for college … gulp!
  • Supporting younger teen through depression … help!
  • Every day feels like a juggling act … never a moment to sit down and breathe.

See how Citi's benefits support Jordan's total well-being:

Mental Health/Work-Life Support

When life feels like a house of cards about to crumble if one more thing is added on, Citi has programs to support your mental and emotional well-being. If you see yourself in Jordan’s situation, now’s the time to turn to your Citi benefits for help.

How Citi Is There for Jordan

Jordan’s spouse provides their family’s medical coverage, but many of Citi’s programs are available even without enrolling in health benefits. Here are the mental health and work-life resources Jordan turns to:

Jordan gets help from the experts at Bright Horizons to research, assess and select elder care for aging parents. Health Advocate provides guidance on Medicare. The support provides emotional relief from a stressful situation, and is a huge time-saver!

Bright Horizons Elder Care

Bright Horizons guides Jordan through the college application and financial aid process, and provides tutoring to help Jordan’s teen boost SAT scores.

Bright Horizons College Coach and Test Prep

BetterHelp’s online counseling is a great fit for Jordan’s younger teen who’s struggling with depression. Jordan chooses Be Well’s in-person counseling to help cope with stress. Both are confidential and free for five visits each (or five weeks of texting).

Be Well/BetterHelp Counseling

And More…

Jordan's Story Doesn’t End There! What About Physical and Financial Health?

See more of Citi’s benefits in action:

How Can Citi’s Benefits Help You?

You may need different mental health or work/life support than Jordan. Find benefits for your needs or take a look at more stories showing Citi’s benefits in action to see if you relate to one of these situations, too:

Physical Health

It’s not just illnesses and injuries that impact your physical health. Emotional stress can take a toll on your body, too. If you’re facing challenges similar to Jordan, you need holistic support to feel your best, mentally and physically.

How Citi Is There for Jordan

Jordan’s spouse provides their family’s medical coverage, but many of Citi’s programs are available even without enrolling in health benefits — at no cost! Here are the benefits that Jordan turns to for support with physical health needs:

Ensuring the best care for aging parents isn’t easy. Jordan relies on the experts at Included Health to help find specialists, make appointments, get second opinions, understand diagnoses and evaluate treatment options.

Included Health

With everything going on in Jordan's life, getting a good night's rest is a struggle. The Live Well at Citi program offers a sleep-focused digital coaching journey and other resources to help improve Jordan achieve the health benefits of better sleep.

Sleep Improvement

Jordan knows it’s hard to take care of others if you don’t take care of yourself. The Live Well Health Assessment identifies areas for Jordan to focus on and then the Live Well at Citi Program supports Jordan in making healthy changes, while earning rewards, too!

Live Well at Citi Program

  • Even without Citi medical coverage, Jordan can turn to Health Advocate for free, confidential help understanding medical bills and conditions.
  • During Annual Enrollment, Jordan has the option to enroll in Citi’s benefits.

And More…

Jordan’s Story Doesn’t End There! What About Financial Health?

See more of Citi’s benefits in action:

  • Focus on financial health: Alight Financial Advisors, Bright Horizons College Coach & Test Prep, Retirement Savings Plan and more.

How Can Citi’s Benefits Help You?

You may need different support for your physical health than Jordan. Find benefits for your needs or take a look at more stories showing Citi’s benefits in action to see if you relate to one of these situations, too:

Financial Health

If you’re feeling pulled in different directions like Jordan — who’s caring for teenagers and aging parents at the same time, while also planning for retirement, saving for college and managing today’s needs — it’s only natural that your dollars will feel stretched, too.

Citi offers valuable benefits that save you time, money and stress as you work toward your financial goals.

How Citi Is There for Jordan

Here are the benefits that support Jordan’s financial health:

 

Jordan is helping their oldest child plan for college, but professional consultants and tutors are expensive. Through Citi’s benefits, Jordan can access free guidance from college admissions and finance experts along with discounted test prep.

College Coach & Test Prep

To make the most of every dollar invested in the Retirement Savings Plan, Jordan calls Alight Financial Advisors for free advice and contributes 6% (or more!) of eligible pay to receive the full company match.

Retirement Savings Plan & Financial Advice

Jordan turns to Bright Horizons for free online resources that make navigating elder care options easier. Jordan can also use 20 days of low-cost in-home back-up elder care if needed, and consult with a Be Well Program elder care expert for free.

Free Advice & Discounted Back-Up Care for Elder Parents

  • Jordan is enrolled in MetLife Legal Plans Plus Parents, which offers Jordan’s parents easy access to certain legal advice and online resources.
  • Jordan’s parents can turn to Health Advocate for free help navigating Medicare.

And More…

How Can Citi’s Benefits Help You?

You may need different support for your financial health than Jordan. Find benefits for your needs or take a look at more stories showing Citi’s benefits in action to see if you relate to one of these situations, too: