Citi logo
3
  • Free COVID-19 at-home tests: Your Citi benefits will now cover up to eight test kits per member every 30 days.
  • Questions? Call your Citi Health Concierge. Aetna: 1 (800) 545-5862 | Anthem: 1 (855) 593-8123 | Health Advocate: 1 (866) 449-9933
  • Get confidential support for your mental health at no cost. Call 1 (800) 952-1245.
  • COVID-19 Support
  • my Team New to Citi
    • Your 90-Day Roadmap
      • Overview
      • Your 90-Day Roadmap
      • Find What You Need
    • Get Started with Your Benefits
      • Overview
      • Health and Insurance Benefits
      • Retirement Savings Plan
      • Benefits for Everyday Needs
  • my Team Citi Is There for Me
    • Overview
    • Adriann: Young & Overwhelmed
      • Meet Adriann
      • Mental Health/Work-Life Support
      • Physical Health
    • Ariel: Building Family, Home, Career
      • Meet Ariel
      • Mental Health/Work-Life Support
      • Physical Health
    • Remy: Nurturing Children, Self, Career
      • Meet Remy
      • Mental Health/Work-Life Support
      • Physical Health
    • Alex: Juggling It All
      • Meet Alex
      • Mental Health/Work-Life Support
      • Physical Health
    • Robbie: Facing Retirement & Health Issues
      • Meet Robbie
      • Mental Health/Work-Life Support
      • Physical Health
  • myHealth Health
    • Medical
      • Overview
      • In-network Only Plan
      • Choice Plan
      • High Deductible Plan with HSA
      • Useful Tips
    • Supplemental Health Benefits
    • Prescription Drugs
    • Dental
    • Vision
    • Telehealth
      • Telehealth
      • Teladoc
      • LiveHealth Online
    • Flu Shot
    • Fertility Support
    • Cancer Support
    • Expert Medical Opinion
    • Health Advocate
    • Terms to Know
  • menu icon Well-Being
    • Live Well at Citi Program
      • Overview
      • Rewards for Healthy Behaviors
      • Health Assessment
      • Tobacco Cessation
    • Mental Health Support
    • Chronic Condition Support
    • Sleep Improvement
    • Diabetes Management
    • On-site Medical Clinics
    • On-site Fitness Centers
  • my Wealth Income Protection
    • Disability Insurance
      • Overview
      • Short-Term Disability (STD)
      • Long-Term Disability (LTD)
      • COBRA Coverage While on Disability
    • Life & Accident Insurance
      • Overview
      • Basic Life Insurance
      • Basic Accidental Death & Dismemberment (AD&D)
      • Group Universal Life
      • Cash Accumulation Fund
      • Dependent Life
      • Supplemental AD&D
      • Business Travel Accident/Medical
    • Naming Beneficiaries
      • Overview
      • What to Consider
      • How to Name a Beneficiary
      • Important Information for Survivors
  • my Wealth Savings/Pay
    • Retirement Savings Plan
      • Overview
      • Your Contributions
      • Citi Contributions
      • Financial Advice
      • Vesting
      • Withdrawals and Loans
    • Equity Compensation and Payroll
    • The Citigroup Pension Plan
    • Savings & Spending Accounts
      • Overview
      • Health Savings Account (HSA)
      • Health Care Spending Account
      • Limited Purpose Health Care Spending Account
      • Dependent Day Care Spending Account
      • Transportation Reimbursement Incentive Program
    • Paying for Medical Coverage
    • Benefits Eligible Pay
  • my Life Work/Life
    • Time Away
      • Time Off Options
      • Vacation Purchase Program
      • Time Off for Parents
      • Family and Medical Leave Act (FMLA)
      • Workers’ Compensation
      • Returning to Work
    • Professional Development
      • Overview
      • Tuition Program
      • College Access and Discounts
      • Additional Resources
    • Family and Educational Support
      • Family Resources
      • New Parent Program
      • Adoption and Surrogacy Support
      • Child/Elder Care
      • Specialized Parenting Support
      • Education and Learning
      • College Advising and Test Prep
    • Everyday Support
    • Legal Resources
    • Employee Discounts
  • Making Benefits Changes
  • Find Benefits for Your Needs
  • Forms & Documents
  • Contacts
  • Benefits Handbook
  • My Total Compensation and Benefits
  • SBC Archives

Contacts

Citi Health Concierge (Aetna members)

phone number

1 (800) 545-5862

Citi Health Concierge (Anthem members)

phone number

1 (855) 593-8123

Health Advocate (everyone)

phone number

1 (866) 449-9933

Aetna Vision

phone number

1 (877) 787-5354

Be Well Counselor

phone number

1 (800) 952-1245

BetterHelp

phone number

1 (800) 952-1245

Benefits Handbook

Bright Horizons

phone number

1 (877) 286-3138

Bright Horizons Education and College Advising (College Coach and more)

phone number

1 (877) 286-3138

contact

email

Cigna Dental

phone number

1 (800) 244-6224

Citi Benefits Center

phone number

1 (800) 881-3938

CVS Caremark

phone number

1 (844) 214-6601

phone number

1 (866) 629-3616 (Silver Script – EGWP)

Included Health

phone number

1 (888) 306-7195

LiveHealth Online (for Anthem members)

phone number

1 (888) LiveHealth (548-3432)

Live Well Tobacco Cessation Program

phone number

1 (855) 814-5595

MetLife Legal Plans

phone number

1 (800) 821-6400

MetLife Preferred Dentist Program

phone number

1 (888) 830-7380

MetLife (Disability)

phone number

1 (888) 830-7380

MetLife

phone number

1 (888) 830-7380

MSK Direct

phone number

1 (833) 825-4558

Optum Financial

phone number

1 (800) 881-3938

Sleepio

contact

email

Teladoc (for Aetna members)

phone number

1 (855) Teladoc (835-2362)

phone number

1 (800) 628-3323 (TDD)

Transform Diabetes Care (TDC)

phone number

1 (844) 214-6601

Triple-S Dental

phone number

1 (787) 774-6098

​Virgin Pulse

phone number

1 (855) 814-5595

WINFertility (Anthem only)

phone number

1 (833) 204-2713

Workers’ Compensation-Constitution State Services Co. (CSS)

phone number

1 (800) 243-2490

    Quick Links Forms & Documents Contacts Back to Top

    New to Citi

    • Your 90-Day Roadmap
    • Get Started with Your Benefits

    Citi Is There for Me

    • Overview
    • Adriann: Young & Overwhelmed
    • Ariel: Building Family, Home, Career
    • Remy: Nurturing Children, Self, Career
    • Alex: Juggling It All
    • Robbie: Facing Retirement & Health Issues

    Health

    • Medical
    • Supplemental Health Benefits
    • Prescription Drugs
    • Dental
    • Vision
    • Telehealth
    • Flu Shot
    • Fertility Support
    • Cancer Support
    • Expert Medical Opinion
    • Health Advocate
    • Terms to Know

    Well-Being

    • Live Well at Citi Program
    • Mental Health Support
    • Chronic Condition Support
    • Sleep Improvement
    • Diabetes Management
    • On-site Medical Clinics
    • On-site Fitness Centers

    Income Protection

    • Disability Insurance
    • Life & Accident Insurance
    • Naming Beneficiaries

    Savings/Pay

    • Retirement Savings Plan
    • Equity Compensation and Payroll
    • The Citigroup Pension Plan
    • Savings & Spending Accounts
    • Paying for Medical Coverage
    • Benefits Eligible Pay

    Work/Life

    • Time Away
    • Professional Development
    • Family and Educational Support
    • Everyday Support
    • Legal Resources
    • Employee Discounts

    Other

    • COVID-19 Support
    • Making Benefits Changes
    • Find Benefits for Your Needs
    • Forms & Documents
    • Contacts
    • Benefits Handbook
    • My Total Compensation and Benefits
    • SBC Archives
    © 2022 Mercer Belong, Inc. All rights reserved.  Terms of Use
    • My Total Compensation and Benefits
    • Benefits Handbook
    • Employee Discounts (Intranet only)
    • Mental Health Support
    • Medical
    • Health Care Help
    • Prescription Drugs
    • Vision
    • Dental
    • Savings & Spending Accounts
    • Child & Elder Care
    • Education & College Advising
    • Retirement Savings