Juggling your work, family and personal commitments isn’t easy. Citi offers benefits to help make day-to-day life a bit more manageable. From finding a dog walker to working with a life coach, Citi is here for you, every day.
Take Some Time for You!
Citi offers resources to help you manage the stress in your life and enjoy more balance:
- Use Rethink's digital programs to incorporate mindfulness, resilience and self-awareness into your life (available through the Live Well at Citi Program).
- Work with a Personify Health coach who specializes in stress management. (You'll earn rewards for your Live Well activities, too!)
- Reach out to the Be Well Program for access to confidential counseling, online well-being resources and referrals to help you manage your day-to-day responsibilities.
- Turn to the experts at Bright Horizons for parenting, elder care or pet care support.
- Use your Citi medical benefits to partner with a therapist (in-person or online) who can help you manage stress.
Help for Every Need
When you could use a helping hand, take advantage of the wide variety of programs available to you as a Citi employee.
Do you need…
Someone to Talk to?
Get convenient, confidential support through the Be Well Program. Learn more about all the ways Citi supports your mental and emotional well-being.
Help Finding a Doctor, Resolving Billing Issues or Navigating the Health Care System?
Through Health Advocate, a health care expert is just a phone call away. You, your spouse/partner, your children, parents and even your parents-in-law can receive free assistance with:
- Understanding insurance claims
- Addressing billing issues
- Finding doctors and making appointments
- Getting information about a medical condition or a second opinion
- And much more
Call 1 (866) 449-9933 8 a.m. to 9 p.m. ET Monday through Friday to speak with a Personal Health Advocate.
As an Aetna or Anthem member, you also have access to a Citi Health Concierge who can provide personalized health care support and guide you to the right resources when you need them.
- Citi Health Concierge (Aetna members) > 1 (800) 545-5862
- Citi Health Concierge (Anthem members) > 1 (855) 593-8123
Referrals for Service Providers, Pet Care, Child Care or Elder Care?
Citi’s Be Well Program can connect you with experts and resources to help you manage day-to-day life, including support for finding household service providers (such as a handyman or housekeeper), getting care for any member of your family, navigating legal or financial matters, and much more.
You can also simplify your search for a housekeeper, pet sitter or childcare provider by using Sittercity’s online service — available to you for free through Bright Horizons. Log in to My Bright Horizons to search Sittercity listings or post online to find experienced caregivers in your area with the skills you need. If you’d like to hire a provider, you’ll pay for the services provided through Sittercity.
Options for Child Care, Camp, Tutoring and Parenting Support?
Bright Horizons offers you helpful time- and money-saving support for a wide range of parenting challenges.
- Preferred enrollment and waived registration at Bright Horizons centers and discounted tuition at most participating centers in the Bright Horizons network
- Free access to Sittercity’s database of childcare providers
- Personalized nanny placement with discounted fees and hourly rates
- Temporary back-up care when your regular caregiver is unavailable.
- Virtual camp programs
- Tutoring, enrichment and personal learning support
- Guidance with your child’s developmental, educational, emotional or social issues
Get started at My Bright Horizons or call 1 (877) 286-3138.
Advice on Elder Care?
Not sure where to start or confused by the elder care options and financing rules? You can find a range of resources for seniors, caregivers or anyone planning for the future through the Be Well Program. Experts can connect you with elder/respite care services, support groups and more.
In addition, Bright Horizons gives you access to elder care resources, including an online needs assessment, information on selecting between elder care choices, help finding temporary care solutions for elder family members and a search tool for finding and evaluating care providers. Visit Years Ahead through Sittercity, available on My Bright Horizons, to get started.
And, if you or your parents or parents-in-law have questions about Medicare, the experts at Health Advocate are available for free consultation and assistance.
Enrolled in MetLife Legal Plans? You have unlimited access to a team of caregiving experts through Family First, including physicians, social workers and counselors. These experts can support your unique caregiving situation and help you create a holistic care plan for your loved one.
Legal or Financial Advice?
Sometimes you just want to run a question by an expert, without dealing with a big bill. You and your eligible family members have access to free legal and/or financial consultations through the Be Well Program.
You can also turn to Alight Financial Advisors (AFA) for professional financial advice, using free online planning tools, speaking to an advisor at no cost to you or taking advantage of the AFA Professional Management Program, which provides personalized guidance and money management for a fee.
Help from a Life Coach to Achieve Your Personal Goals?
Why go it alone, when professional coaching is available? Consider working with a coach through Citi’s Be Well Program. Your coach can help you set and make progress toward personal goals related to your career, health, relationships, parenting skills and more.