Citi is committed to supporting all families — those just starting out, those preparing for an empty nest and everything in between. Wherever you are in your parenting journey, family challenges can feel overwhelming at times. Citi offers many programs and resources to help make parenting and caregiving easier — while also helping you take care of yourself, too!
With all you’re juggling as a parent or caregiver, it’s essential to invest in your own well-being so that you’re ready to handle each day with strength and resilience. In fact, we believe self-care forms the foundation of successful parenting and caregiving.
Explore this page to learn about Citi’s many family-focused benefits. But first, let’s focus on taking care of you.
These stories show real-life examples of how parents and parents-to-be could apply their Citi benefits to support a wide variety of challenges.
The Bright Horizons website offers a wealth of online resources to support your family, including articles, podcasts, webinars and videos addressing all stages of your family’s life. When you need a little advice, some helpful tips or a fresh perspective, turn to the experts at Bright Horizons.
Easily search by topic, content type or age/stage. This valuable information also covers elder care, college planning, parenting challenges and timely topics related to current events.
In addition, there’s a blog written by parents and educators designed to help you through your child’s early years and beyond. You’ll find actionable advice, useful tips, fun family activity ideas, information to help you better understand your child and much more.
Citi supports you as you transition into parenthood with our New Parent Program. Whether you are giving birth, supporting your pregnant spouse, partnering with a surrogate or adopting, the new parent program is designed to help you prepare for the changes ahead.
See what resources are available to support you through our New Parent Program on Citi For You (intranet only). Find more information on Citi's leave policies for parents.
As a new parent, you’ve got a lot on your mind. See all the ways Citi supports your parenthood journey:
Call your Citi Health Concierge or Health Advocate for information about additional Citi benefits:
Citi’s Adoption and Surrogacy Assistance Program provides financial support to employees who are growing their family through adoption of a child or a surrogacy parenting arrangement. Through this program, Citi reimburses up to a lifetime maximum of $30,000 per family to help with certain expenses.
Eligible expenses include:
Eligible expenses must be incurred while employed at Citi.
Please refer to the Family Planning Benefits FAQs or the Adoption and Surrogacy Assistance Program policy on Citi For You (intranet only) for detailed information and to learn about how to submit a reimbursement request.
As your family grows, Citi supports your transition to parenthood through our New Parent Program (intranet only).
Citi offers a variety of family support resources for all ages through Bright Horizons. Whether you need help with child care, are looking for ways to supplement your child’s learning or need guidance on how to support a child with special needs, Bright Horizons can help.
View the Bright Horizons Benefit Webinar and explore the content below to learn more about all the family services and resources Bright Horizons offers.
My Bright Horizons is your one stop for everything related to your family support benefits.
When disruptions happen and you need to get to work, back-up care through Bright Horizons is available. Bright Horizons will arrange temporary care for you, quickly and conveniently, at one of their high-quality child care centers or find a screened and credentialed caregiver to come to you, where and when you need one.
Registration is required for participation. You have access to 20 days of back-up care per child per year, and copays apply. Reservations are needed for all back-up care services. Call 1 (877) 286-3138 for questions.
Note about imputed income: When you use the back-up care program, Citi contributes a portion of the cost. Please note that any company contribution will be taxable to you. You will see this taxable amount on your paycheck after accessing services. You can read additional details here. If you have any questions, please visit the HR Help Center from Citi For You (intranet only) and select “Open a Case” or chat with a live agent under “Get Help.”
Gain an advantage in your search for child care. Jump ahead on the waiting list at select Bright Horizons child care centers nationwide with preferred enrollment access and take advantage of exclusive tuition discounts (up to 10%) at participating centers across the country.
Log in to My Bright Horizons to find a center near you.
Reach out to the center nearest you to ask about the availability of these programs:
Finding trustworthy care can be a challenge. Let Bright Horizons connect you with additional resources to help locate ongoing care and support for your entire family, including your pets.
Through Bright Horizons, you have access to Sittercity's comprehensive database of care providers. Log in to My Bright Horizons to search Sittercity listings or post online to find experienced caregivers in your area with the skills you need, including sitters, nannies, housekeepers, pet sitters, dog walkers and more.
Get personalized help from a local nanny agency with recruiting, vetting and selecting a nanny that will match your family’s specific needs. Choose from a caregiver-focused placement or a nanny who is also trained as a learning coach to assist with remote schoolwork. Take advantage of $300 savings on the placement fee and a 10% discount on the hourly rates for a nanny you select.
To get started, contact a local agency through My Bright Horizons.
Access virtual support resources, including an online needs assessment, information on selecting between elder care choices, including specialized facilities for memory/hospice care and independent/assisted-living communities, and a search tool for finding and evaluating care providers.
Visit Years Ahead through Sittercity, available on My Bright Horizons, to get started.
In addition to elder care support through Bright Horizons, you may also receive up to four hours of free elder care advice through the Be Well Program. Call 1 (800) 952-1245 for guidance and support related to the care of an elderly parent or family member.
And, if you or your parents or parents-in-law have questions about Medicare, the experts at Health Advocate are available for free consultation and assistance.
Are your kids on break from school? Take advantage of Steve & Kate’s Camp, which offers kids ages three through 12 a wide variety of fun and educational activities that can be done virtually. These include arts and crafts, coding, competitions, fitness, game design, and more. This program is available from 9 a.m. to 8 p.m. ET every weekday, excluding holidays.
Find out how to get started at My Bright Horizons.
You can also access a variety of additional resources to support your family, including articles and videos supporting all stages of your family’s life.
Bright Horizons has developed stringent COVID-19 health and safety protocols for all Bright Horizons centers. Additionally, its in-home care network includes caregivers who meet stringent credentialing requirements, pass extensive background checks and are trained in CPR/First Aid.
Learn more about Bright Horizons’ Health and Safety Protocols for its centers and in-home providers.
Supporting a child who's struggling with emotional, social, learning or developmental issues is challenging. Citi supports you in these situations with a variety of resources and benefits.
When you sign up, you’ll get access to an interactive website, online tools, expert webinars and personalized guidance from an experienced advisor — giving you the tools, knowledge and support to help your child overcome educational, social, emotional or developmental hurdles.
You don’t need to have a child with a specific diagnosis or disability to take advantage of this free service. Your Bright Horizons Special Needs benefit can help families with children and teens of all ages facing a variety of challenges, including:
To access the free support you need to advocate for your child, create your free Bright Horizons account. (Use Employer Code: livewell)
More children and teens are facing mental health challenges than ever before. If you’re concerned about your child’s or teen’s mental health, turn to your Citi benefits for support.
The experts at Included Health can do the research and legwork for you when trying to find in-demand professionals, like mental health doctors and therapists who specialize in kids and teens. Simply activate your free account online or call 1 (888) 306-7195 to speak with a care coordinator.
Making sure that your children are getting the support they need throughout their education can be tough. Bright Horizons makes it a bit easier by providing you and your family access to a variety of educational tools and resources. From an at-home virtual learning app for toddlers to learning pods and tutoring, there are resources to support your family’s education at every stage.
Get more details about all the educational services and resources that Bright Horizons offers.
My Bright Horizons is your one stop for everything related to your family support benefits.
Bright Horizons provides discounted access to Varsity Tutors and Sylvan Learning.
You can exchange your Bright Horizons Back-Up Care benefit for virtual tutoring sessions, giving you more flexibility to take advantage of the services most important to your family’s unique needs. Each Back-Up Care use can be exchanged for four hours of virtual tutoring. Center-based copays apply. Note that if you’d like to exchange your Back-Up Care benefit for virtual tutoring, you must engage with the Back-Up Care benefit through My Bright Horizons first.
Learn more about academic and virtual learning support on My Bright Horizons.
Looking for extra support for your college-bound high school student? Bright Horizons also offers your family access to discounted standardized test prep support and guidance on the college application process through Revolution Prep and College Coach.
Find educators who can guide in-home learning for small groups through Sittercity, available on My Bright Horizons. Search Sittercity listings or post a job to find an educator who meets your child’s needs, as well as your budget and schedule.
Provide more at-home learning for your 3-7 year old through the MarcoPolo Learning app. Designed by early childhood educators, MarcoPolo Learning teaches science, technology, engineering, art and math (STEAM) and literacy through hundreds of games and video lessons purposefully made for young minds.
Sign up on My Bright Horizons and take advantage of an annual discount through your Bright Horizons benefit.
Access activities and resources through Bright Horizons World at Home to support at-home learning at all ages. Bright Horizons World at Home is specifically designed to bring the comforting rhythms of Bright Horizons child care centers right into your home, with guided learning opportunities that follow a similar schedule to that of classrooms.
Learn more about other resources available through Bright Horizons, including child care services.
The process of preparing for and applying to college can be difficult to navigate. Bright Horizons provides you and your family convenient, affordable access to standardized test prep and expert admissions advice, helping you save on time, money and stress. Take advantage of these valuable resources today by visiting My Bright Horizons and entering your username and password, or click “Join today” to register for the first time.
Access a team of college admissions and finance experts who can help you maximize your child’s academic success and plan for college expenses, at no cost to you.
Register today for:
When it comes to academic success, the right study habits can make a world of difference. Revolution Prep provides you easy access to high-quality tutors offering a variety of online and in-person options with exclusive discounts for Bright Horizons families. Your child can receive professional support in preparing for ACT, SAT, PSAT and AP exams.
Learn more about Revolution Prep’s private and group tutoring on My Bright Horizons.
Bright Horizons also offers discounted access to top tutoring services and other learning supports for your children at any age.