With MetLife Legal Plans, you have access to experts who can assist you with a broad range of personal legal needs you might face throughout your life, including:

  • Money matters, such as identity theft and bankruptcy
  • Home and real estate assistance
  • Family and personal, such as adoption or immigration assistance
  • Elder care issues, and more!

MetLife Legal Plans have network attorneys available in person, by phone, or by email. You have unlimited access to in-network attorneys for all legal matters covered under the plan for $15 per month on an after-tax basis. You can receive partial reimbursement for attorneys who are out-of-network. You can only enroll in MetLife Legal Plans during Annual Enrollment or if you are a new hire.

Legal Help for Disaster Relief

Employees impacted by Hurricane Ian who need legal help can access MetLife's attorney support at no cost through December 31, 2022, regardless of enrollment in MetLife Legal Plans.

You may contact an attorney for consultation and document review for issues such as:

  • Reviewing documents related to federal aid and insurance claims
  • Providing consultation for identity theft issues due to lost personal documents
  • Answering questions about damaged property for renters or homeowners
  • Providing advice on dealing with creditors and bill collectors

For additional details, call 1 (800) 821-6400 at any time between 8 a.m. and 8 p.m., ET, Monday through Friday. You will need to identify Citi as your employer and indicate your interest in services as part of the Emergency Response Legal Assistance.

Helpful Tools

After you enroll, you’ll receive a welcome letter and membership information at your home address. If you lose track of your membership number, you can call MetLife Legal Plans for assistance. You’ll need the last four digits of your membership number and your home ZIP code to log in to the MetLife Legal Plans Resource Center.

The MetLife Legal Plans Resource Center features tools that can help with your personal legal matters, including:

  • Attorney Locator: Enter your ZIP code to find a network attorney located near your home or office. You can even search for the type of legal services you need.
  • Digital Estate Planning: This tool makes drafting important documents, like wills, advance directives and powers of attorney, quick and easy.

If you’re not enrolled but thinking about electing MetLife Legal Plans, the Legal Needs Calculator can assess your needs and see how much you can save by enrolling. Visit the MetLife Legal Plans Resource Center and enter access code 9902632. Keep in mind that you can only enroll in MetLife Legal Plans during Annual Enrollment or if you are a new hire.

For More Information

Learn more about MetLife Legal Plans:

Not Enrolled in MetLife Legal Plans? Or Need Additional Legal Support?

All benefits-eligible employees, whether or not enrolled in the MetLife Legal Plans, can access legal advice at no cost through the Be Well Program. You and your household members can receive a free 30-minute consultation with an attorney and receive a 25% discount on further legal services. You can call to discuss adoption/guardianship, repossessions, divorce, wills and trusts, real estate, traffic violations, and other important concerns. Call 1 (800) 952-1245 to take advantage of your free consultation.

The Be Well website (universal username: bewell; case-sensitive password: livewell) also offers do-it-yourself document preparation tools, making it easy to create, modify and save personal legal documents like wills, powers of attorney and many more.

Covered by a Group Universal Life Policy? You’ve Got Free Legal Support!

If you’re enrolled in Group Universal Life (GUL) insurance through MetLife, you have access to will preparation, powers of attorney and estate resolution services at no additional cost when you work with an in-network MetLife Legal Plans attorney. Contact MetLife Legal Plans at 1 (800) 821-6400 and provide the Citi group number 1137000 to get started or learn more. This free service does not include consultations for any other legal matters that would normally be covered under the MetLife Legal Plans benefit.